We take care of the protection of everything that revolves around the company, its business and its employees and collaborators. In order to understand some of our specialisations for brevity we list some of the industries and services that distinguish us.
An insurance program designed exclusively around the interests of members and/or affiliates that targets homogeneous groups of people characterized by being part of an association, a federation, users of a service or employees of a company that provides added value. Collaboration with the Client is essential to understand the risks to which members and/or affiliates may be exposed in order to define the most suitable and competitive insurance product for their needs. Spencer & Carter, in order to facilitate the purchasing process, provides its associates/affiliates with customised IT platforms offering a wide range of complete insurance solutions.
The safety of airlines as well as charter and business aviation services has certainly increased in recent years, but the value of aircraft involved in accidents has also increased. In a sector that is undergoing great changes, Spencer & Carter helps aviation customers to manage present and future risks. Through our London office we work with specialists from insurance companies based all over the world, working with major airlines. This gives access to global business relationships with aviation insurance underwriters consisting of experienced aviation risk managers, experts, legal professionals and claims management consultants. All this allows Spencer & Carter to negotiate the best prices and coverage for your aviation risk needs.
The volume of personal data that companies collect and hold has grown exponentially in recent years. The need to manage the risks - including reputational risks - associated with holding this data has become a major challenge for companies. Spencer & Carter helps companies defend themselves against known and unknown sophisticated threats and become resilient from within, so that they can confidently dedicate themselves to innovation and growth. Spencer & Carter Breach Solution (SCBS) is a unique service that verifies and controls losses with a risk mitigation service and offers companies the ability to manage the growing responsibility of holding large amounts of personal customer data and mitigate the reputational risk of a data security breach. Malicious malware such as zero-day malware, ransomware, spyware and scareware are on the rise, and companies cannot ignore inadvertent disclosure of data and risks of human error. Business disruption, cyber extortion, loss of critical operational data and e-crime present cumulative risks that companies face.With SCBS, customers have access to pre-breach and risk management services, and in the event of a cyber breach they will work directly with the SCBS team to respond and resolve breaches of the cyber attack they have suffered. Our insurance solutions include first aid coverage for IT extortion, reimbursement of data recovery costs, reimbursement for business interruption following security breaches and system failures and eCrime coverage.
Spencer & Carter provides advice and cover for risks related to managerial activities. We provide a wide range of products - including D&O liability insurance and work practices - through our Milan office and our offices in London. Our clients can be listed companies (mainly non-financial services), private companies and non-profit organisations. We use underwriters at Lloyd's that national and international companies highly specialised in this sector. Claims for executive risks are often very complex, which is why our dedicated claims department employs leading law firms specialising in this specific sector.
For Fine Art we study and realize tailor-made insurance coverage for works of art and collectibles, in transit or on display, and the Client is supported to identify the best coverage solutions regardless of how varied and heterogeneous the assets to be guaranteed are.Money and valuables in transit coverage is dedicated to companies that manage or transport valuables, including cash and securities. With a broad wording it covers liability for any type of loss and damage to items regardless of whether they are in transit or on deposit.The Jewelers' Block Jewelry and Caveau coverage, covers precious stones, jewellery and jewellery that are stored and stored in shops or vaults. The coverage is extended to the transport of goods also outside the usual premises for exhibitions and fairs, and/or goods on consignment for producers, traders or intermediaries.
The marine industry has new opportunities for growth and faces new challenges. The speed of change continues to accelerate and requires rapid responses and high operational efficiency. Spencer & Carter is a specialist risk and insurance advisor to the maritime industry. Through coordination from our London offices, innovative and often difficult to find insurance solutions are studied and identified. We use statistical data and technology to develop industry-specific risk management solutions and the marine claims office helps to define and accelerate the payment of claims.
This type of coverage is aimed at all companies engaged in M&Amp; activities, including acquisition companies, private equity funds (purchase or sale), corporate spin-offs, sale or purchase of assets and refinancing operations. We study and implement a range of solutions designed to reduce or settle the impact of liabilities arising from a merger or acquisition, including loss of guarantees, tax penalties and contingent liability claims.
Our specialists in the real estate sector start the study from consulting by integrating the supply of services and the range of products. Our capacity extends to the specialised real estate sector. From art collections to complex industrial sites, from jewellery trading to risks for high-value homeowners, we have extensive experience in the construction and packaging of insurance products and programmes. Thanks to our ability to simplify complex situations, we are able to place the most technical risks on the insurance market. We extend coverage to protection against natural and man-made disasters.
The UK market has been a pioneer in the implementation of political risks (Political Risk) and contingency risks, a fascinating and necessary market that we decided to deepen through a special unit in our London office. We like to distinguish ourselves by making quick decisions on the subject based on a deep understanding of our clients' activities and risks and the political and economic environment. We study solutions for terrorist and political attacks to secure our clients and assets from risks such as terrorism, war or riots and the use of nuclear and chemical biological devices. In the Contingency world we specialise in protecting business and the profits and costs incurred in the cancellation of events in general, from business travel to MICE, from weddings to world cups. We guarantee cancellations related to time disruptions that result in lost revenue, as well as extending coverage to more unusual loss triggers, such as war and terrorism. We also create insurance coverage for event organisers for the non-participation of artists.
Specialty lines include professional liability risks and liability management. We create and study liability products for all sectors of activity and in particular for professional liability risks including tour operators and travel agencies, engineering and architectural firms, hospitals and healthcare systems, law firms.We build covers for environmental liability risks; management liability risks and covers designed specifically for financial institutions.
Still relatively uncommon in Italy, captive insurance and/or reinsurance companies have long established themselves in other countries where they are an effective tool used by companies to optimise their risk management policies. The main distinguishing feature of a captive structure is that it lends its activity almost exclusively to industrial or commercial companies that are also its reference shareholders. The increasing use of captive companies by multinationals has meant that even medium-sized companies and smaller companies, both public and private, are entering this market. A captive company is able to provide benefits to organisations of all sizes and sectors in any country. Companies that have equipped themselves with a captive can benefit from reduced insurance costs and access to reinsurance, and have the opportunity to insure risks that are often not generally insurable at lower costs as well as better risk management. SCCS becomes the point of reference for companies seeking global and management solutions to approach the captive tool by offering consulting and management services, process implementation and claims management. Having a captive provides greater visibility into the costs of risk management and is an excellent control tool. SCCS is able to create complete and customised solutions for all types of business activities. Using the analysis of market data and trends in the sector, SCCS is able to quantify the benefits that the use of captives can offer to each company. The use of captive insurance or reinsurance companies is considered an important component of global risk management strategies. In addition to the captives defined as such, there are PCCs (Protected Cell Companies) or Rent-a Captives, which have lower fixed costs.
We study and manufacture covers for all major European professional sports, including football, rugby, cricket, skiing, basketball and golf. We contact professional organisations (teams) to protect our athletes and players and guarantee any loss of profit due to accidental factors, guarantee sporting events against cancellations and provide cover for seasonal or promotional awards. For athletes and players we study and implement cover for accidental death, total permanent disability and/or total temporary disability (protection against wage risk) in the event of accident and/or illness. We protect the end of career and professional life.
We provide advice on deposits, contract reviews and obtaining dedicated credit lines by the companies in the line of business. We provide solutions for obtaining insurance guarantees and surety bonds. From the negotiation of credit lines and the revision of guarantee texts to the negotiation of indemnity agreements, we provide solutions to bonding risk both nationally and internationally. The excellent relations in the surety sector with major international companies allow us to create and develop the best solutions with competitive conditions.
With many years of experience of our team, we provide innovative insurance solutions for the tourism and travel industry from small agencies/Tour Operators to international Tour Operators, including Business Travel, Mice and airlines. We keep up to date with the continuous evolution of the sector and are able to offer coverage and programmes for the entire tourism industry from simple traveller risk to the travel industry. We work closely with national and international trade associations modelling our programmes and coverage on the evolution of regulations. We offer a complete suite of services that can be tailored to meet the needs of any company operating in the tourism industry. Thanks to the experience and relationships of our international network, we can carry out international programmes in house or in the countries where the client is present. Thanks to an efficient and centralised approach, we can offer international and local policies worldwide by analysing and understanding the rules and regulations of local governments, making decisions together with the client and assessing practical aspects relating to costs, cover and compliance with regulations.
For the world of tourism (Tour Operators, Hotels and Villages, HORECA and MICE) we have studied with our insurance partners the loss of profit guarantee, to protect the loss of business and income by a company following an unforeseen event in a holiday resort and which results in a "chain" impact on the tourism supply chain. Take for example a situation where a terrorist incident occurs at an airport serving a holiday resort and causing physical injury to people or damage to property. Even if not directly affected by the attack, this can lead to a significant reduction in the income of a hotel or resort, a Tour operator's planning, a reduction in air slots in that destination because customers are prevented from staying or vice versa because they choose to cancel their holiday. The consequences of such an unexpected loss of income can be catastrophic and could even cause the business to fail to survive. The coverage designed is designed to respond to events that occur within a specific radius of the activity or in agreed locations. And we have provided for an extension in the event of a "governmental lockdown".
Spencer & Carter S.r.l. has experience and knowledge of the national and international market to provide customized and innovative solutions in claims management. Whether the risks are defined as insurable or even more so those defined as uninsurable, we can develop strategic solutions and contribute to the reduction of claims costs.Our claims department makes sure that the process of managing a claim is carried out in a linear manner, from the report to the verification of the necessary documentation up to the settlement of the damage with verification of the Service Level Agreement (SLA) in the management and settlement of damages with verification of the correct application and limits of deductibles and policy overdrafts., with a view to customer satisfaction.Our Customers can count on continuous communication and constant updates on the status of the file, with direct verification through SCOL, the web-based control system with dedicated login.